Cookie Policy
Understanding how rionavertia uses tracking technologies to protect and enhance your digital banking experience
Last updated: March 2025At rionavertia, we're committed to transparency about how we collect and use information on rionavertia.com. This policy explains the tracking technologies we use, why we use them, and how you can manage your preferences.
We use cookies and similar technologies to keep your banking secure, remember your preferences, and improve our services. Your trust matters to us, which is why we've created this straightforward guide to help you understand exactly what's happening when you visit our site.
What Are Cookies?
Cookies are small text files that websites place on your device when you visit them. They help websites remember information about your visit, making your next visit easier and the site more useful to you.
Think of them as digital notes that your browser keeps. Some cookies only last while you're browsing (session cookies), while others stick around to remember you next time you visit (persistent cookies). We use both types to provide you with a secure and personalized banking experience.
Besides traditional cookies, we also use web beacons, pixels, and local storage technologies. These all serve similar purposes—helping us understand how our platform is used and ensuring your security during every interaction.
Types of Tracking We Use
Essential Security Cookies
These are non-negotiable for your safety. They enable core security features like authentication, fraud detection, and secure session management. Without them, you wouldn't be able to access your account or make transactions safely.
Examples: Authentication tokens, session identifiers, security verification flags
Functional Cookies
These remember your choices and preferences. They store things like your language preference, display settings, and which notifications you want to receive. They make your experience smoother by keeping track of how you like things set up.
Examples: Language settings, dashboard layout preferences, notification preferences
Analytics Cookies
We use these to understand how people interact with our platform. They tell us which features are popular, where people might be having trouble, and how we can make things better. All data is aggregated and anonymized—we're looking at patterns, not individuals.
Examples: Page visit tracking, feature usage statistics, error monitoring
Communication Cookies
These help us show you relevant information about our services and financial education resources. They remember what you've shown interest in so we can provide more helpful content. You have full control over these preferences.
Examples: Content preference tracking, resource recommendation data, educational pathway progress
How Tracking Enhances Your Experience
Let's be specific about what these technologies actually do for you on rionavertia.com.
When you log in, security cookies verify your identity and keep your session encrypted. They detect unusual login patterns that might indicate fraud—if someone tries to access your account from a completely different location or device, we'll know to add extra verification steps.
Functional cookies remember things like whether you prefer a simplified or detailed view of your transactions. If you've hidden certain notifications or customized your dashboard, those preferences stay in place between visits.
Analytics help us spot problems fast. If a particular feature starts causing errors for multiple users, we'll see that pattern and can fix it before it affects more people. We also use this data to decide which new features to prioritize based on actual usage patterns.
Managing Your Cookie Preferences
You're in control. While essential security cookies can't be disabled (they're required for the platform to function safely), you can manage other types through your browser settings.
Access your browser's settings menu. This is usually found in the top-right corner under a menu icon or settings gear.
Look for Privacy or Security settings. Different browsers organize this differently, but it's typically under a privacy-related section.
Find the cookie management section. You can usually choose to block third-party cookies, block all cookies, or manage them on a site-by-site basis.
Remember that blocking cookies may impact functionality. Some features on rionavertia.com might not work as expected if you disable functional or analytics cookies.
Data Retention and Storage
Different cookies have different lifespans, and we only keep data as long as it's actually useful.
| Cookie Type | Duration | Purpose |
|---|---|---|
| Session Security | Current session only | Authenticate and secure your login |
| Remember Me | 30 days | Keep you logged in on trusted devices |
| Preference Storage | 12 months | Remember your settings and choices |
| Analytics Data | 24 months | Track usage patterns and improvements |
When cookies expire or you clear your browser data, they're permanently deleted from your device. Our servers only retain anonymized analytics data for the periods shown above, after which it's automatically purged from our systems.
You can delete cookies manually at any time through your browser settings. Just keep in mind you'll need to log in again and reset your preferences if you do.
Third-Party Services
We work with trusted partners who help us provide secure banking services, and some of them may place their own cookies on your device.
For example, our fraud detection system uses specialized analytics to identify suspicious patterns. Our secure payment processors use cookies to encrypt and verify transactions. These partners are bound by strict security and privacy agreements.
We don't sell your data to advertisers or marketing companies. Any third-party cookies on our site are there solely to support essential banking functions and security measures. We regularly audit our partners to ensure they meet our standards.
Updates to This Policy
Technology changes, and so do privacy regulations. We review and update this policy regularly to reflect new tracking methods, regulatory requirements, or changes in how we operate.
When we make significant changes, we'll notify you through your account dashboard and via email. The "last updated" date at the top of this page always shows when the most recent changes were made.
We recommend checking back periodically, especially if you have specific concerns about tracking technologies. Our commitment to transparency means we'll always explain clearly what's changing and why.
Questions About Our Cookie Policy?
We're here to help you understand how we protect your data and respect your privacy. Our support team can answer any questions you have about tracking technologies.